Corporate Offices
1539 Broadway
Hewlett, NY 11517

Customer Service

Phone: (888) 918-4409
Fax: (516) 295-8851
Hours: 9:00 AM – 5:00 PM EST Monday through Friday
Email: support@xenexpayments.com

Technical Support
Phone: (888) 918-4409 [BUSINESS HOURS]
(800) 705-2559 [AFTER HOURS]
Fax: (516) 295-8851
Email: support@xenexpayments.com

Sales
Phone: (888) 918-4409
Fax: (516) 295-8851
Hours: 9:00 AM – 5:00 PM EST Monday through Friday
Email: Agent@xenexpayments.com

Chargeback Center
Phone: (800) 999-8674
Fax: (516) 962-7834

Emergency Authorization
You can get transaction authorizations over the phone if your terminal is not working.
Phone: (800) 944-1111
Enter Bank ID: 067600